At our platform, we prioritize your privacy and the protection of your personal information. This Privacy Policy details our commitment to handling your data responsibly in adherence with a variety of privacy laws globally, including those from Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado, Utah, Connecticut, Virginia, and South Africa (POPIA), among others.
This policy is designed to cover all aspects of our website, applications, services, and products. Please be aware that this policy does not extend to external platforms, applications, products, or services you may access via our platform, which are subject to their own privacy policies.
Our processing activities include how we handle your data when you:
- Engage with our applications and services as an authorized user.
- Browse our websites linked to this Privacy Policy.
- Interact with us through communications like newsletters, emails, phone calls, or text messages/SMS.
We collect a range of personal information, which includes but is not limited to:
- Account details necessary for service access.
- Payment and financial information to process transactions.
- Purchase histories to facilitate service improvements.
- Mobile device identifiers for enhanced user experience.
- Location data to provide region-specific services.
- Feedback you provide to help us improve our offerings.
- Social media information if linked with your account.
- Product information based on your interactions with us.
This data is collected through various means, including direct user input, interactions with our services, and automated technologies such as cookies. We also receive data from third parties, which is governed by their respective privacy policies.
Our website uses cookies to optimize your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each with a specific role. Users have the option to manage these cookies through our dedicated Cookie Manager tool.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we take steps to delete or anonymize this information securely.
Protecting your personal data is a top priority for us. We implement organizational and technical safeguards, including encrypted communication channels and partnerships with secure third-party processors, to ensure the integrity and confidentiality of your information.
We are committed to respecting the privacy of children under 18 years of age and do not intentionally collect personal data from them.
As a user, you have rights concerning your personal data, which may include:
- Accessing the personal data we hold about you.
- Requesting the correction of any inaccurate or incomplete information.
- Asking us to erase or restrict your personal data, or to port it to another service provider.
- Objecting to our processing of your personal data in certain circumstances.
- Withdrawing consent at any time where you have provided your consent for the processing.
- Filing an appeal/complaint with the relevant data protection authority.
We reserve the right to update this Privacy Policy as needed. Any changes will be communicated through updates on our website.
For questions, to unsubscribe from communications, or to exercise any of your rights regarding your personal data, please reach out to our privacy team at [email protected] or via written correspondence to the address provided on our website. Your trust is important to us, and we are dedicated to upholding your privacy rights.
